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Firewall Management & Support
NewGen's Firewall Management service is a comprehensive that
transfers the burden of managing your firewall from you to our
engineers. We become the single point of contact for all Internet
Connectivity issues, and work with hardware/software vendors and
Internet Service Providers to diagnose and resolve any issues.
The service is available as a low flat fee each month which
includes proactive maintenance, support and issue remediation. View
the Maintenance / Administration and Support pages for further
details.
Firewall Management Business Benefits
- Single point of contact for all internet support issues
- Simple flat-rate price
- Access to expert engineers to ensure your firewall is
configured and maintained properly
- Proactive Maintenance
- Unlimited configurations changes
- Internet Connectivity Issue Resolution
- Internet Abuse Remediation
- Administration of Advanced Services such as Content
Filtering
- Virtual Private Networking configuration and optimization
- Spare / Loaner Firewalls in the event of hardware failure
- Administration of warranties and service agreements
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