Services for Organizations with Internal IT Teams

IT Outsourcing

Are you looking to reduce your IT costs, improve service response and look like a star to your boss? IT Outsourcing enables your organization to save 20% - 50% off of your IT budget by outsourcing commodity IT services that do not require specialized knowledge. In addition to cost savings, by leveraging our focus on these services delivers improved service response, provides your organization with powerful time-saving tools, and through our SLAs ensures total accountability. We recognize your value in the understandings of key systems and how the organization works. We work with you, not against you, to help you deliver value to your organization.

IT Outsourcing Services we provide...

• IT Helpdesk Outsourcing
• Server Support / Server Management
• Datacenter Outsourcing

Learn more about IT Outsourcing

Microsoft Exchange Services

Microsoft Exchange is an essential application for virtually every organization in North America. NewGen offers a broad range of services to help your organization deploy, maintain and support the Microsoft Exchange environment for your organization.

• *New* Microsoft Exchange 2010 Design, Planning, Implementation and Migration
• Microsoft Exchange Design, Planning, and Implementation
• Microsoft Exchange Monitoring and Alerting
• Microsoft Exchange Proactive Maintenance
• Microsoft Exchange Support
• Microsoft Exchange Critical Recovery Services
• Hosted Microsoft Exchange Services (Hosted Exchange)
• Hosted Antispam/Antivirus Filtering
• Hosted MTA Servers

Learn more about Microsoft Exchange Services

Virtualization Services

Virtualization is changing the face of the datacenter. Virtualization is the key to reducing power consumption, reducing heat, speeding up provisioning, enabling affordable disaster continuity and stretching your IT budget further. We help organizations like yours make the leap to virtualization by helping you design, plan, purchase and implement all of the hardware and software needed to begin using virtualization today.

Our services can help you:

• Lower your annual hardware budget
• Reduce your annual power and cooling costs by thousands of dollars
• Provision new servers in minutes instead of hours
• Easily roll-back failed patches/updates
• Enable you to recover your infrastructure to any hardware in a matter of hours
• Get over 30% more performance from your investment by helping you buy better

Technologies we work with:

• Virtual Computing – Microsoft Virtual Server / VMWare Virtual Infrastructure / Virtuozzo
• Cloud Computing – VMWare vSphere
• Hypervisor – Microsoft Hyper-V, VMWare ESXi
• High-availability
• Centralized Control Panels (Microsoft Virtual Machine Manager, VMWare vCenter)
• Complete bare-metal backup (Data Protection Manager, vRanger)

Backup Solutions

Backups are critical to safeguard your organizations data, but all too often backup solutions are inadequate, untested and fail when they are needed most. NewGen offers a board range of services to help your organization design, operate, monitor, and proactively test your backups to ensure your organizations data is safe.

• Backup Design, Planning and Implementation
• Backup Job Monitoring
• Backup Support
• Backup Testing
• Remote / Off-site Backup Solutions