Client Management
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- Client Database
- Customized, process-driven Intake workflow
- Duplicate / Conflict checking
- Services / Enrollment Tracking
- Expense / Spend Tracking
- Online Self-service
- Detailed History
- Detailed Notes
- Easily Searchable Client Database
- Automatically output filtered client lists to Excel for
Mail-Merges or special reporting needs
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Member Management
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- Member Database
- Online Registration / Renewal with Automatically emailed
renewal notices
- Online Self-service for members
- Online Membership Fee processing (Credit Card /
Cheque)
- Member-only Web-site Content / Downloads
- e-Newsletter System with personalization, targeting and
statistics
- Detailed Member History
- Member Notes
- Member Profile (optionally searchable either by public or
members only)
- Surveys
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Case / Service / Outcome Management
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- Keep track of the services you provide to your
clients
- Manage each service engagement or case from intake through
completion
- Workflow eliminates deviations from your established
processes
- Reminders and task forwarding makes sure your staff services
clients promptly
- Sensitive data is protected from unauthorized
access
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Event / Conference Management
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- Online Event Details
- Online Registration
- Registration Administration
- Online Registration Fee Processing (Credit Card / Cheque)
- Add-on Event Options (Meals, Accommodations, Tours etc)
- Abstract Submission, Complilation and Output
- Shared Room Coordination / Tracking
- Registrant Surveys
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Donation Management
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- Online Donation Acceptance / Processing
- Optional Recurring Donations
- e-Reciepts
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Group Fundraising & Pledge Tracking
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- Allow community groups, churches, schools, teams etc to
fundraise for you
- Easily generate individual community or event oriented
web-sites
- Allow group members to register individually for fund-raising
contests
- Set targets, advertise prices, and track progress using the
familiar thermometer report
- Integrate Blogs, Photo Galleries and Forums
- Integrate with Social Networking systems such as Facebook
and MySpace
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Employee / Volunteer Management
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- Payroll/Expense/Mileage Management
- Benefits Lookup / Administration
- Vacation Request Approval / Tracking System
- Employee Review System
- Employee/Volunteer Training System
- Employee/Volunteer Testing System
- Contact Lists
- Work Scheduling (See Scheduling and Time Sheets)
- Workload Summary
- Electronic Document Storage
- Newsletters
- Searchable Employee/Volunteer Profiles (private or public)
- Employee Feedback / Survey system
- Employee supply requisition system
- Optional integration with access control / security
systems
- Optional private/public regulated blogs
- Optional integration with external Social Networking and
Blogging sites
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Scheduling and Time Sheets
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- Track Employee/Volunteer Availability
- Track Scheduling Needs
- Intelligently pair workers with work (virtually any rules can
be applied)
- Electronic Time Sheets
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Document / File Management
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- Scan and store paper documents easily
- Automatic or manual keywords make searching documents easy
- Documents can be easily associated to
Clients/Members/Employees/Assets etc
- Documents can be easily retained/searched indefinately
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Site / Asset Management
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- Easily track your physical assets (computers, vehicles,
furniture etc)
- Track maintenance history on your assets (computers, vehicles,
aircraft etc)
- Track facility information (expenses, maintenance,
contacts/contractors etc.)
- Track employee responsilibity over assets or facilities
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Executive Dashboards
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- Get a fast, simple view of your organizations performance
(financial, througput etc)
- Compare current performance to historic performance
- Real-time insight allows you to correct problems
immediately
- Gain fast, off-the-cuff knowledge of your organization
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Funding Stream Management
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- Track disbursement dates and reporting data by stream
- Customize and gnerate reports per stream
- Capture client/member feedback for use in reports
- Track disbursement accounts and dates to predict
cashflow
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Integrated Reporting
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- Virtually all data exportable to Excel
- Custom reports can assemble various types of data (even from
various systems) to make compiled reports
- Reports can be exported in HTML, Microsoft Word, or PDF
format
- Ability to save point-in-time reports that cannot be
adjusted
- Ability to run reports to selectable time periods
- Integration with SQL Reporting Services to provide easy ad-hoc
reporting
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Web-site Content Management
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- Easy for non-technical staff to manage web-site
- Microsoft Word style editor
- Ability to save multiple versions of page
- Automatically generated links/navigation
- Forces Search-Engine-Optimization compliance
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E-Commerce / Automated Credit Card Processing
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- Sell products / services / downloads on your web-site
- Accept credit card in real-time with online processing
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Online Ticket / Lottery Sales
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- Online ticket fee processing
- Online ticket receipt (eReceipt)
- Electronic tickets
- Physical Ticket Distribution
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Print shop Management
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- Online "store" for print shop
- Stock or customizable documents can be ordered
- Order limits / pre-print approval can be set per
user/group
- Charge-back system for internal accounting
- Document templates such a business cards with preview
capability
- Support for automatic printing via compatible printers
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Multilingual Support
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- Systems support multiple languages of users
- Web-site content Language Selection
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Targeted Mail / Email System
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- Personalize your enewsletters with the recipients name
- Unlimited Contact Lists and Contacts
- Segmenting of contacts within lists
- e-Newsletter Statistics (# sent, # bouncebacks, # reads, #
unsubscribes etc)
- Does not violate laws or your ISP terms of use
- Will pass through most spam filters
- PIPEDA Compliant
- CAN-SPAM Compliant
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Integration with your existing applications
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Like most organizations, you are probably using software to
automate some of your processes. Chances are that these
applications are not comprehensive and you are still using multiple
databases. We can help bridge the gaps between your various
databases and synchronize this distributed data using our
software. Easily integrate with applications such as RaisersEdge,
FinancialEdge and Comvida
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Integration with Web 2.0 / social networking applications
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- Integrate the latest Web 2.0 applications and Social Networking
with your organization
- Use the power of web 2.0 to create a more
dynamic interaction with your clients, members, volunteers or
employees
- Leverage massive online communites to spread your message,
orchestrate participation and generate new fundraising revenue
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Media Management & Distribution
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- Store, share and distribute photos and videos easily
- Provide key media contacts with access to a semi-private
image/video library
- Use videos to spread your message or to simplify training
- Utilize the power of YouTube, Google Video or private Streaming
Media servers to deliver your videos
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